Privacy Policy

1. Introduction

The Bayelsa Energy Regulatory Agency (BYERA) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our digital services.

2. Information Collection

We collect information when you:

• Contact us through our online forms (e.g., Contact Us, FAQ submissions, Vandalism Alerts).
• Submit applications for licensing or permits.
• Register for events or newsletters.
• Visit our website (via cookies and analytics tools).

3. Types of Personal Information

The types of information we may collect include:

• Personal identifiers (Name, Email Address, Phone Number).
• Professional details (Company Name, Business Type).
• IP address, browser type, and usage patterns.

4. Use of Information

BYERA uses collected information for:

• Providing and improving our regulatory services.
• Responding to inquiries and resolving consumer disputes.
• Processing licensing and permit applications.
• Enhancing website performance and security.
• Ensuring compliance with the Bayelsa State Electricity Law 2025.

5. Data Security

We implement appropriate technical and organizational measures to ensure your data is protected against unauthorized access, theft, or misuse. Access to personal data is restricted to authorized personnel who require it to perform their official duties.

6. Third-Party Sharing

We do not sell or trade your personal information. We may share data with government partners or service providers only when necessary for official regulatory purposes or as required by law.

7. Cookies Policy

Small data files known as cookies are used to improve your browsing experience. You can choose to disable cookies in your browser settings, though some website features may be affected.

8. Your Rights

You have the right to:

• Access your personal data held by BYERA.
• Request corrections to any inaccurate information.
• Request deletion of your data where applicable.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer via our Contact Us page.